Privacy Policy

1. Who We Are

Web Flow India Private Limited

Office Address:
Arya Samaj Road, Block I
Uttam Nagar
New Delhi – 110059
India

Email: webflowindia@gmail.com

2. Scope of This Policy

This Privacy Policy applies to personal data that you voluntarily provide to Web Flow India through our website or through direct communication with us.

Our website is primarily a static informational website. We do not operate user accounts, customer dashboards, online payments, or other interactive services through the website unless specifically stated otherwise.

3. Information We Collect

Because our website is primarily static, we do not intentionally collect personal data from visitors merely because they visit or browse the website.

If you contact us or voluntarily provide information, we may receive information such as:

• Name
• Email address
• Phone number
• Company or business name
• Project or service requirements
• Budget or timeline, if voluntarily provided
• Messages, enquiries, and other information you choose to provide

We may also receive limited technical information through our hosting or infrastructure providers, such as IP address, browser or device information, request information, and server or security logs. Such information may be processed automatically for website operation, security, reliability, troubleshooting, and abuse prevention.

4. How We Collect Information

We may collect personal data when you:

• Contact us by email
• Contact us by telephone or WhatsApp
• Submit information through a website enquiry or contact mechanism, if one is available
• Request a quotation or discuss a project
• Voluntarily provide information during business communication

We do not intentionally collect more personal data than reasonably necessary for the relevant purpose.

5. How We Use Personal Data

We may use personal data to:

• Respond to enquiries and requests
• Communicate with prospective or existing clients
• Understand project and service requirements
• Prepare quotations and proposals
• Discuss or provide requested services
• Maintain relevant business and communication records
• Maintain website and information security
• Prevent spam, fraud, abuse, or unauthorised activity
• Comply with applicable legal obligations
• Establish, exercise, or defend our legal rights and interests

We do not sell or rent personal data.

6. Consent and Other Permitted Processing

Where consent is required by applicable law, we will obtain consent through an appropriate mechanism.

Personal data may also be processed where permitted or required by applicable law, including where necessary to respond to a request, provide a requested service, perform or enter into an agreement, comply with legal obligations, protect our rights, maintain security, or prevent fraud or misuse.

Where processing is based on consent, you may withdraw your consent where applicable. Withdrawal of consent does not affect processing that was lawfully carried out before withdrawal.

Where consent is required for a specific website feature or processing activity, the relevant notice or consent mechanism will be provided at the point of collection.

7. Cookies and Similar Technologies

Our website is intended to be a simple, primarily static informational website.

We do not intentionally use advertising cookies, profiling cookies, or non-essential tracking cookies on the website.

We may use technologies that are necessary for basic website functionality, security, hosting, or infrastructure. Our hosting or infrastructure providers may also generate technical server logs as part of operating and securing the website.

If we introduce analytics, advertising, marketing trackers, non-essential cookies, or other similar technologies in the future that require notice or consent under applicable law, we will update this Privacy Policy and implement an appropriate consent mechanism where required.

8. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, social-media pages, or services.

Clicking a third-party link may take you to a website or service operated by another organisation. Those third parties may collect or process information according to their own privacy policies and terms.

Web Flow India is not responsible for the privacy or security practices of third-party websites or services.

If we use a third-party service directly on our website in a way that involves personal-data processing, we will take reasonable steps to address that processing in accordance with applicable law.

9. Sharing of Personal Data

We do not sell, trade, or rent personal data.

We may share personal data where reasonably necessary and permitted by applicable law, including:

• With service providers supporting our website or business
• To respond to or provide services requested by you
• To maintain website or information security
• To prevent fraud, spam, abuse, or unauthorised activity
• To comply with applicable law or lawful governmental requests
• To establish, exercise, or defend our legal rights
• In connection with a merger, acquisition, restructuring, sale of assets, or transfer of business, where permitted by law
• Where you have requested or authorised us to share the information

10. International Data Processing

Our website may be hosted or supported by service providers whose infrastructure or personnel may be located outside India.

Where personal data is transferred to, stored in, or made accessible from locations outside India, we will comply with applicable legal requirements and take reasonable steps appropriate to the relevant processing.

We do not represent that all technical processing associated with the website will necessarily take place within India.

11. Data Security

We use reasonable technical, organisational, and administrative measures designed to protect personal data against unauthorised access, misuse, loss, alteration, destruction, or disclosure.

Because our website is primarily static and we do not operate a user-account system through the website, the amount of personal data directly collected through the website is limited.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

If we become aware of a personal data breach affecting information for which we are responsible, we will take reasonable steps to contain, investigate, mitigate, and address the incident and provide notifications where required by applicable law.

12. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected or as otherwise permitted or required by applicable law.

For example, enquiry and communication information may be retained for as long as reasonably necessary to:

• Respond to and manage the enquiry
• Maintain relevant business records
• Manage a client or prospective-client relationship
• Resolve disputes or complaints
• Meet legal, accounting, tax, or regulatory requirements
• Protect or enforce our legal rights

When personal data is no longer required, we will take reasonable steps to delete or anonymise it where appropriate and permitted by law.

Technical server or security logs may be retained by our hosting or infrastructure providers for periods determined by their operational, security, and legal requirements.

13. Data Accuracy

We aim to keep personal data reasonably accurate and up to date where it is necessary for the purposes for which it is processed.

If information you have provided to us is inaccurate or changes, you may contact us to request correction.

14. Your Rights

Subject to applicable law, you may have rights in relation to your personal data, including rights to:

• Request access to personal data and information about its processing
• Request correction of inaccurate or incomplete personal data
• Request deletion of personal data where permitted
• Withdraw consent where processing is based on consent
• Request information about processing and sharing, where applicable
• Raise a privacy-related grievance or complaint
• Exercise other rights available under applicable law

Where applicable under the DPDP Act, you may also nominate another individual to exercise your rights in accordance with applicable law.

These rights may be subject to legal conditions, limitations, and exceptions.

15. How to Exercise Your Rights

For privacy requests, questions, or complaints, please contact:

Web Flow India Private Limited

Email: webflowindia@gmail.com

Please provide sufficient information for us to understand and process your request.

We may request reasonable information or verification to confirm your identity before processing certain requests.

Where applicable, we will handle requests and grievances within the timelines and according to the procedures required by applicable law.

16. Grievances and Privacy Complaints

If you have a concern or grievance regarding our handling of personal data, please first contact us using the details provided above.

We will review and address privacy-related grievances in accordance with applicable law.

Where applicable, you may have additional rights to escalate a grievance through the statutory mechanism available under applicable law.

17. Children’s Privacy

Our website and services are not directed towards children.

We do not knowingly seek to collect personal data from children through the website except where permitted by applicable law and any required consent or authorisation has been obtained.

If we become aware that personal data has been collected from a child in circumstances where it should not have been, we will take reasonable steps to address the situation in accordance with applicable law.

18. External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy, security, availability, or content practices of those third parties.

We encourage you to review the privacy policies and terms of third-party websites before providing personal data to them.

19. Business Transfers

If Web Flow India is involved in a merger, acquisition, restructuring, financing, sale of assets, or other business transaction, personal data may be transferred as part of that transaction where permitted by applicable law.

Any such transfer will be handled subject to applicable legal requirements.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, services, or applicable laws.

Any changes will be published on this page and the “Last Updated” date will be revised where appropriate.

You should review this Privacy Policy periodically to remain informed about our privacy practices.

21. Contact Us

For questions, privacy requests, or complaints regarding this Privacy Policy or our handling of personal data, please contact:

Web Flow India Private Limited

Arya Samaj Road, Block I
Uttam Nagar
New Delhi – 110059
India

Email: webflowindia@gmail.com
Phone: +91-9910006065